Principles for Responsible Gaming and Player Protection

The protection of minors is of utmost importance to us. The use of our platform is exclusively permitted to persons who have reached the age of 18. We conduct systematic age verification checks. Should we discover that a minor is attempting to use our services, the account will be immediately suspended and all activities will be annulled. We urge parents and guardians in Austria to use filtering software to prevent minors from accessing such content.

To ensure that your visit to Lady Wolf Moon is positive, we recommend observing the following rules of conduct:

• Only play with amounts of money that you can afford to lose without jeopardizing your standard of living.
• Before starting a session, set clear time limits for yourself and adhere to them consistently.
• View losses as part of the entertainment experience and never try to 'win them back' immediately through risky bets.
• Never use our services under the influence of alcohol, medication, or when emotionally distressed.
• Ensure that gaming does not displace your social contacts or professional duties.

We provide various technical features to actively manage your behavior:

Setting Deposit Limits

You can set daily, weekly, or monthly upper limits for your deposits. A reduction of these limits will take effect immediately, while an increase will only be implemented after an appropriate cooling-off period to prevent impulsive decisions.

Session and Loss Limits

Specify how much time you want to spend on the platform at most, or the maximum amount you are allowed to lose within a defined period. Upon reaching these limits, you will be automatically notified or blocked from further activities.

Temporary Break (Time-Out)

If you notice that you need a short break, you can have your account deactivated for a period of 24 hours to 30 days. During this phase, no login is possible, and we will not send you any promotional materials.

Long-Term Self-Exclusion

Should you wish for a permanent interruption of your activities, we offer the option of self-exclusion. This can be for several months or permanent. Self-exclusion is binding and cannot be reversed during the chosen period.

Problematic behavior often develops gradually. Pay attention to the following signs in yourself:

• Neglecting family, friends, or work in favor of the platform.
• Playing secretly or lying about the extent of time and resources spent.
• Using money intended for essentials like rent or food.
• Inner restlessness, irritability, or sleep disturbances when unable to play.
• The thought that a big win will solve all financial problems.

If you feel you are losing control over your behavior, it is important to seek professional support early. In Austria, there are numerous specialized organizations that offer anonymous and free counseling for gambling addiction problems. We recommend contacting regional specialist centers for addiction prevention or specialized hotlines that provide psychosocial assistance. Do not hesitate to contact experts to secure your quality of life.

If you use computers or mobile devices to which children or teenagers also have access, you bear a special responsibility. We recommend installing programs like Net Nanny or CyberPatrol to restrict access to gaming content. Always end your session (log out) and keep your access data in a place inaccessible to unauthorized persons.

Our team is regularly trained to identify signs of problematic user behavior. Although we emphasize the personal responsibility of each user, we reserve the right to intervene proactively and temporarily suspend accounts if a user's endangerment appears obvious.