Privacy Policy and Information Obligations According to GDPR

Identity and Contact Data

In the course of a registration or an inquiry to our support, we collect basic information. This includes your full name, email address, and date of birth. The date of birth is essential for us to carry out the legally required age verification (18+) and ensure that our services are only used by authorized persons.

Technical Usage and Device Data

Each time you access Lady Wolf Moon, log data is automatically generated. This includes your IP address, the browser type and version used, your device's operating system, the referrer URL (the previously visited page), and the time of the server request. This data is technically necessary to ensure the stability of the platform and to detect potential security threats such as DDoS attacks early on.

Transaction and Financial Data

If you use paid services or payment functions on our platform, we collect details about your transactions. This includes deposited amounts, timestamps, and the chosen payment method. We would like to point out that full credit card data is never stored on our own servers but is processed directly by certified payment service providers.

Communication History

All correspondence you conduct with our customer service via the official address [email protected] will be archived. This serves quality assurance, efficient processing of your concerns, and documentation in case of legal inquiries.

We process your data exclusively based on clearly defined legal grounds:

• Fulfillment of contractual obligations: To enable you access to the platform and the services available on it.
• Legal obligations: To comply with Austrian laws, for example, for identity verification or to prevent money laundering.
• Legitimate interest: For the continuous improvement of our services, for the analysis of website usage, and for ensuring IT security.
• Consent: If you have explicitly given us permission, for example, for receiving newsletters or marketing information.

The collected data is used for the following purposes:

1. Provision, operation, and maintenance of the Lady Wolf Moon platform.
2. Verification of your age and identity to comply with compliance requirements.
3. Personalization of the user interface based on your preferences.
4. Conducting security analyses for fraud prevention.
5. Answering inquiries and providing technical support.

We store personal data only as long as it is necessary to achieve the purposes mentioned above. After an account termination, certain data remains stored due to legal retention obligations in Austria (e.g., tax records for up to seven years). Data that is not subject to a legal deadline will be deleted or altered through anonymization so that no personal reference can be established once the processing purpose ceases.

Lady Wolf Moon implements modern technical and organizational measures (TOMs) to protect your data from loss, manipulation, or unauthorized access. We use SSL/TLS encryption for all data transmissions and conduct regular security audits. However, we would like to point out that despite the highest standards, absolute security on the internet cannot be guaranteed.

Your data will only be transferred to trusted service providers (e.g., hosting providers, IT security experts, or payment processors) who are contractually obliged to comply with GDPR standards. A transfer for marketing purposes to unrelated third parties will not take place without your explicit consent.

You have the following rights regarding your data:

• Right of access: You can request a copy of your data stored with us.
• Right to rectification: You can demand the correction of inaccurate data.
• Right to erasure: You can request the deletion of your data ("right to be forgotten").
• Right to restriction of processing: You can demand that we only process your data in a limited way.
• Right to data portability: You have the right to receive your data in a structured, machine-readable format.
• Right to object: You can object to processing based on legitimate interest at any time.

To exercise these rights, please contact us at [email protected].